A Big-Picture Perspective Because they are responsible for the overall well-being of the company's operations, these types of managers tend to have a big-picture perspective. The art of craftsmanship is still part of the operations management even today.
In the post-war period Japanese companies were lacking in many aspects that an operations manager would need now to function to do all the activities of his job properly: An innovative product design that differentiates the company from its competitors, Properly trained and dedicated workers that reduce the time, cost and waste, The dependable resources for production for catching with the lead time that a customer wants, Well-chosen location and layout of the properly functioning and maintained production tools, Sufficient finances to buy resources, And a thoroughly established distribution network.
Figure illustrates this by showing that the vice president of each of these functions reports directly to the president or CEO of the company.
It incorporates general management, factory- and equipment maintenance management by tradition. Their success supports my claim that the operations management is a combination of science and art. As a result, it is important to understand how to manage both service and manufacturing operations.
Finance is responsible for managing cash flow, current assets, and capital investments. Visibility management. These businesses have low customer contact and are capital intensive. Read the following slides.